Due the COVID-19 outbreak, it has deeply impacted the lives of many business owners and their businesses. stico is committed to providing relief for our merchants who have experienced financial hardship as a result of the COVID-19 outbreak. Please send your request to firstname.lastname@example.org put your merchant id ( or business name ) on the subject line. Or you can simply call us at 1 (855) 888 1234 x 688 to leave a message. We will contact you at our earliest availability.